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Google Merchant Center
Merchant integration - phone and address verification
Merchant integration - phone and address verification

Learn how to verify your phone number and street address

Frank avatar
Written by Frank
Updated over a week ago

If you've recently created a Performance Max with a new Google Merchant account, you will likely have to verify your store address and phone number.

This is the case with every new Merchant Center account.

Your ads will be paused until you complete the verification process.


Identifying the issue

The issue can be identified by seeing an alert in your Merchant Center dashboard.

💡 If you are using your own Merchant Center account, click here to access it.

💡If you are using a Merchant Center created by AdScale, you should have received an email granting you access.

If you haven't received access, please contact support at [email protected]


Resolving the issue

To resolve the issue, verify your phone number and street address.

This can be done by clicking Verify phone number in the red banner in your Merchant Center dashboard.

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